Accessibility Statement

TXLLabs is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve full ADA (Americans with Disabilities Act) compliance.

Website Accessibility

This website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We are committed to making our website accessible to all users, including those with disabilities. Our efforts include:

Keyboard Navigation

All interactive elements on this website can be accessed and operated using only a keyboard, without requiring mouse interaction.

Screen Reader Support

Our website includes proper ARIA labels, semantic HTML, and alternative text for images to ensure compatibility with screen readers and assistive technologies.

Color Contrast

Text and interactive elements meet WCAG 2.1 Level AA contrast requirements (4.5:1 for normal text, 3:1 for large text) to ensure readability for users with visual impairments.

Focus Indicators

All interactive elements have visible focus indicators to help users navigate the site using keyboard or assistive technologies.

Text Size Adjustment

Users can adjust text size using browser settings, and our responsive design ensures content remains readable at various zoom levels.

Alternative Text

All images include descriptive alternative text to provide context for users who cannot see images.

TXLLabs Software ADA Compliance

Our practice management software is designed with full ADA compliance in mind. We understand that healthcare providers serve patients with diverse needs, and our software must be accessible to all users, including staff members and patients with disabilities.

Software Accessibility Features

WCAG 2.1 AA Compliance

Our software interface conforms to WCAG 2.1 Level AA standards, ensuring accessibility for users with disabilities.

Screen Reader Support

Full compatibility with popular screen readers including JAWS, NVDA, and VoiceOver, with proper ARIA labels and semantic HTML throughout the application.

Keyboard Navigation

Complete keyboard accessibility - all functions can be accessed and operated without a mouse, including form navigation, menu selection, and data entry.

High Contrast Mode

Built-in high contrast mode option to improve visibility for users with low vision or color blindness.

Text Size Adjustment

Users can adjust text size throughout the application interface to meet their individual needs.

Alt Text for Images

All images, charts, and graphical elements include descriptive alternative text for screen reader users.

Form Field Instructions

Clear instructions and labels for all form fields, with error messages that are accessible to screen readers.

Focus Management

Proper focus management ensures users can navigate efficiently through forms, dialogs, and multi-step processes.

Patient Portal Accessibility

Our patient portal is designed to be fully accessible, allowing patients with disabilities to:

  • Complete intake forms and questionnaires using assistive technologies
  • Access medical records and documents with screen readers
  • Schedule appointments using keyboard navigation
  • Communicate with providers through accessible messaging interfaces
  • View and download documents in accessible formats

Ongoing Commitment

We are committed to maintaining and improving accessibility. Our development process includes:

  • Regular accessibility audits and testing
  • User testing with individuals who use assistive technologies
  • Training for our development team on accessibility best practices
  • Continuous updates to meet evolving accessibility standards

Feedback and Support

If you encounter any accessibility barriers on our website or in our software, or if you have suggestions for improvement, please contact us:

Email: accessibility@txllabs.com

Phone: Contact Us for phone support

We will respond to your inquiry within 5 business days and work with you to address any accessibility concerns.

Standards and Guidelines

Our accessibility efforts are guided by:

  • WCAG 2.1 Level AA: Web Content Accessibility Guidelines
  • ADA Title III: Americans with Disabilities Act requirements for public accommodations
  • Section 508: Federal accessibility standards for electronic and information technology
  • EN 301 549: European accessibility standard for ICT products and services

Last updated: January 2025